Privacy Policy

1. Who we are

Avrelahome is the brand used for our Foshan-based custom cabinetry, furniture, room-planning and project communication. The legal seller, invoice issuer and export party for a transaction are identified in the written quotation and contract before payment.

For privacy questions, you can contact us at xiaozhen@ruojufanxing.com or by WhatsApp at +86 183 3969 5822.

2. Information we collect

We collect information you choose to provide when you submit an inquiry, request a quote, download a catalog, contact us, or send project files.

• Contact details such as name, email address, phone number, WhatsApp number and country or region.
• Project information such as property type, room type, measurements, budget range, timeline, design preferences and uploaded drawings or photos.
• Communication records from email, website forms, WhatsApp and follow-up messages.
• Basic technical data such as browser type, device, pages visited, referring page and approximate location derived from IP address.

3. How we use information

We use your information to respond to inquiries, prepare project suggestions, estimate costs, arrange consultations, improve our website and maintain business records.

We do not sell your personal information. We only share it when necessary to operate the website, process inquiries, communicate with you, or comply with legal obligations.

4. Forms, WhatsApp and project files

When you click a quote button, submit a form, or message us on WhatsApp, we use the details you provide to understand your project and reply to you. If you send floor plans, photos or design references, please avoid including unnecessary sensitive personal information.

5. Cookies and analytics

Our website may use cookies and similar technologies to keep the site working, understand page performance and improve future content. If advertising or analytics tools are added, this policy should list the actual tools used and provide opt-out information where required.

6. International processing

Because Avrelahome operates from Foshan, China and serves customers in North America and Europe, your information may be processed in more than one country. We take reasonable steps to protect project and contact information during communication, storage and transfer.

7. How long we keep information

We keep inquiry and project information only for as long as needed to respond, manage quotations, support future communication, keep business records, and meet legal or accounting requirements.

8. Your choices

You may ask us to update, correct or delete your contact information, or to stop contacting you for non-essential follow-up. Some records may need to be retained where required for legal, accounting or dispute-resolution reasons.